{"id":4674,"date":"2013-04-02T06:06:29","date_gmt":"2013-04-02T13:06:29","guid":{"rendered":"http:\/\/www.noomii.com\/blog\/?p=4674"},"modified":"2013-04-29T16:04:26","modified_gmt":"2013-04-29T23:04:26","slug":"change-to-noomii-bidding-system","status":"publish","type":"post","link":"https:\/\/www.noomii.com\/blog\/?p=4674","title":{"rendered":"A major change to the Noomii &#8220;bidding&#8221; system"},"content":{"rendered":"<div style=\"float:right;\"><div id=\"attachment_4678\" style=\"width: 316px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4678\" src=\"http:\/\/noomii-blog-files2.s3.amazonaws.com\/2013\/04\/keep-calm-and-kaizen-baby.png\" alt=\"Noomii core value kaizen\" width=\"306\" height=\"354\" class=\"size-full wp-image-4678\" \/><p id=\"caption-attachment-4678\" class=\"wp-caption-text\"><strong>Noomii core value #2 &#8211; Kaizen<\/strong><\/p><\/div><\/div>\n<p>Do you dislike the current system of &#8220;bidding&#8221; for clients? Well we have great news. Beginning in just four weeks from today, as part of our commitment to continually improve (core value #2, kaizen), we will be significantly changing the way the referral system works.<\/p>\n<p>The most important change is that we will be <b>getting rid of the points system<\/b>. We&#8217;ve listened to your feedback, and we agree &#8211; the bidding system has got to go. So starting on Monday April 29, 2013, we will be replacing the current bidding system with one in which Noomii chooses the top five from the list of coaches who recommend themselves.<\/p>\n<p>Here are just some of the benefits of the new system:<\/p>\n<ul>\n<li>No more points to manage<\/li>\n<li>No more waiting for the lead to close and getting outbid at the last minute<\/li>\n<li>Much better fitting coaches for the client will result in more clients hiring a coach<\/li>\n<li>Faster turn-around &#8211; instead of waiting 48 hours, the client will start getting qualified coaches the same day<\/li>\n<li>Less time wasted bidding and checking on the lead status<\/li>\n<\/ul>\n<p>This means, you have until <strong>April 29, 2013<\/strong> to use your existing points. After that date they will no longer be valid.<\/p>\n<p>We&#8217;ve put together a list of FAQs for more information.<\/p>\n<p><a name=\"faqs\"><\/a><\/p>\n<h2>FAQs about the changes to Noomii&#8217;s client referral system<\/h2>\n<p><strong>Q. What are the changes, in a nutshell?<\/strong><br \/>\nA. In a nutshell, we will be removing the &#8220;points&#8221; (also known as &#8220;credits&#8221;) from our coach referral system starting on Monday, April 29, 2013. From this day onward, the points will no longer be used to determine which five coaches get sent to the client.<\/p>\n<p><strong>Q. How will the new system work instead?<\/strong><br \/>\nA. The new system will be very similar to the old system, but without points. Coaches will still recommend themselves to client leads and write a personalized message, just like before. But instead of using points and bidding to determine the top five, Noomii will hand pick up to five coaches for the client.<\/p>\n<p><strong>Q. How will Noomii determine the best five coaches?<\/strong><br \/>\nA. We&#8217;ve learned a lot in the last few years about what clients are really looking for in a coach. We will use this knowledge and expertise to select the top five coaches from among those who want an introduction to the client. This decision will be based on a number of criteria, but TWO factors will be most important: location and fit.<\/p>\n<p><strong>Q. Why is location important? I have clients all over the world and they love it.<\/strong><br \/>\nA. We are strong believers that a client should choose a great fitting coach over a nearby coach. BUT years of experience has shown us that clients tend to prefer local coaches. This does not mean we will only pick local coaches, but instead that we will tend to prefer coaches who are nearby &#8211; generally in the same city or state of the client.<\/p>\n<p><strong>Q: Will Noomii only recommend local coaches?<\/strong> <font style=\"background-color: yellow;\">[Added Apr 3, 2013]<\/font><br \/>\nA: No. Proximity is only one of the key factors that we will consider when selecting the coaches to send to the client. Our intent is to eliminate cases where we fail to send any local coaches at all which has the client discredit our service and not hire anybody. We anticipate in most cases sending 2 to 3 local coaches with the remaining coaches being non-local.<\/p>\n<p><strong>Q. Okay, I get how location is determined. How will &#8220;fit&#8221; be determined?<\/strong><br \/>\nA. We will look at the client&#8217;s request and match it with each profile from coaches who have requested an interest. We will take into account factors such as gender, type of coaching, experience, and price, among others.<\/p>\n<p><strong>Q: What happens if I never get selected?<\/strong> <font style=\"background-color: yellow;\">[Added Apr 3, 2013]<\/font><br \/>\nA: We don&#8217;t anticipate this happening. Unless you have an extremely narrow niche, we are confident that we will be able to recommend you to roughly the same number of leads as was possible using the bidding system.<\/p>\n<p><strong>Q: Do you really think more clients will hire coaches as a result of dropping the bidding system?<\/strong> <font style=\"background-color: yellow;\">[Added Apr 3, 2013]<\/font><br \/>\nA: Yes. We&#8217;ve talked to hundreds of prospective clients and the most common complaint is that we are recommending coaches who are too far away or a bad fit.<\/p>\n<p><strong>Q. I still have a bunch of points. What should I do with them?<\/strong><br \/>\nA. Use them! You have until April 29, 2013 to use all your existing points. They will no longer be valid for use after this date.<\/p>\n<p><strong>Q. Will I get a refund for unused points after April 29, 2013?<\/strong><br \/>\nA. No. You must use all of your existing points before this date.<\/p>\n<p><strong>Q. Will I still get a daily leads email sent to me if I choose?<\/strong><br \/>\nA. Yes, you will still get a daily leads email and you will still be able to recommend yourself to clients. The main difference after April 29, 2013, is that Noomii will choose the best five coaches rather than via the points system.<\/p>\n<p><strong>Q. How will this change affect the different pricing packages now that there are no credits?<\/strong><br \/>\nA. The three pricing packages will remain largely unchanged. The $19 &#8220;basic&#8221; will stay a &#8220;listing only&#8221; package. Just as it is now, you will need to be on either the $29 or $59 plan to recommend yourself to a prospective client. When choosing the top five coaches, Noomii will give first priority to the two factors mentioned above &#8211; location and fit. However, our experience has shown that there are often many more than five &#8220;good&#8221; coaches for a given client. So beyond fit and location, we will approve more &#8220;Premium Plus&#8221; coaches over &#8220;Premium&#8221; plan coaches. While we make no specific guarantees, we expect that coaches on the &#8220;Premium Plus&#8221; plan will receive roughly twice as many client leads as coaches on the &#8220;Premium&#8221; plan.<\/p>\n<p><strong>Q: Does the one-year money back guarantee still apply?<\/strong> <font style=\"background-color: yellow;\">[Added Apr 3, 2013]<\/font><br \/>\nA: Yes. We think coaches will get more clients, not less. The one year guarantee, if you&#8217;ve been approved for it, will still apply. In order to qualify for the one-year guarantee, you must complete a 1-on-1 profile review with a Noomii co-founder and agree to the terms and conditions of the guarantee. Read our <a href=\"http:\/\/www.noomii.com\/money-back-faq\" title=\"Noomii's Money Back Guarantee Frequently Asked Questions\">money back guarantee FAQs<\/a>.<\/p>\n<p><strong>Q. I still have questions. Can I talk to someone at Noomii about this?<\/strong><br \/>\nA. Yes! Feel free to leave your comment below and a Noomii representative will reply to it so o Give us a call on our toll-free number and our friendly customer support staff will gladly answer your questions:<\/p>\n<p>US &#038; Canada toll free: 1-800-278-1057<\/p>\n<p>International: +1-604-709-9894<\/p>\n<div class=\"SPOSTARBUST-Related-Posts\"><H3>Related Posts<\/H3><ul class=\"entry-meta\"><li class=\"SPOSTARBUST-Related-Post\"><a title=\"The Wheel of Life: a Modern Version of an Old Coaching Tool (It&#8217;s About Time!)\" href=\"https:\/\/www.noomii.com\/blog\/?p=6096\" rel=\"bookmark\">The Wheel of Life: a Modern Version of an Old Coaching Tool (It&#8217;s About Time!)<\/a><\/li>\n<li class=\"SPOSTARBUST-Related-Post\"><a title=\"Why Wilma Got Hired Over Two Other Coaches\" href=\"https:\/\/www.noomii.com\/blog\/?p=6111\" rel=\"bookmark\">Why Wilma Got Hired Over Two Other Coaches<\/a><\/li>\n<li class=\"SPOSTARBUST-Related-Post\"><a title=\"The Winner of the Noomii $2000 Life Coach Training Scholarship (2014)\" href=\"https:\/\/www.noomii.com\/blog\/?p=6025\" rel=\"bookmark\">The Winner of the Noomii $2000 Life Coach Training Scholarship (2014)<\/a><\/li>\n<li class=\"SPOSTARBUST-Related-Post\"><a title=\"How to Prepare for Your Noomii Profile Review &#038; Audio Interview\" href=\"https:\/\/www.noomii.com\/blog\/?p=4015\" rel=\"bookmark\">How to Prepare for Your Noomii Profile Review &#038; Audio Interview<\/a><\/li>\n<li class=\"SPOSTARBUST-Related-Post\"><a title=\"Check Out an Interview with Noomii CEO Kurt Shuster\" href=\"https:\/\/www.noomii.com\/blog\/?p=6125\" rel=\"bookmark\">Check Out an Interview with Noomii CEO Kurt Shuster<\/a><\/li>\n<\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Do you dislike the current system of &ldquo;bidding&rdquo; for clients? Well we have great news. Beginning in just four weeks from today, as part of our commitment to continually improve (core value #2, kaizen), we will be significantly changing the way the referral system works. The most important change is that we will be getting [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4678,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[486],"tags":[542,97],"class_list":["post-4674","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-for-coaches","tag-coach-match","tag-noomii"],"jetpack_featured_media_url":"https:\/\/s3.amazonaws.com\/noomii-blog-files2\/2013\/10\/keep-calm-and-kaizen-baby.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4674"}],"version-history":[{"count":18,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4674\/revisions"}],"predecessor-version":[{"id":4722,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4674\/revisions\/4722"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=\/wp\/v2\/media\/4678"}],"wp:attachment":[{"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4674"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4674"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.noomii.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}