Help & Frequently Asked Questions

What is Noomii?

Noomii is an online life coaching system that helps you achieve your big goals in life. There are two ways to use Noomii: with a professional life coach or with our free pair coaching system in which you and a partner take turns coaching each other. Either way, it's easy, fast, and fun.

What is life coaching?

Life coaching is the process of helping someone determine and achieve their personal goals. A professional life coach is a trained mentor whose job is to help clients discover their strengths and values, set goals, and provide motivation and encouragement. Coaches ask a lot of questions, challenge people to do their best, and help others come up with their own solutions to life's challenges.

What is pair coaching and how is it different from life coaching?

Pair coaching is a new kind of life coaching in which two people take turns coaching each other. Instead of working with a professional life coach, you first coach your partner, and then switch roles and your partner coaches you in return. Pair coaching with Noomii is 100% free - you simply provide your time, encouragement, and a commitment to be there for your partner. Pair coaching is a great way to try life coaching to see if it's right for you. The best part is that anyone can be an effective pair coaching partner; Noomii shows you how! Many of our users start out with pair coaching and then hire a professional life coach when they want to take their coaching to the next level.

I don't know anything about life coaching. Can I still pair coach using Noomii?

Of course! Anyone, and we do mean anyone, can be an effective pair coaching partner. Like anything else, it takes a while to become a highly skilled coach, but it is easy to learn "the basics" and start pair coaching with a friend.

Is pair coaching just about holding someone accountable?

Yes and no. There are many steps to coaching, and it takes years of training and practice to be an expert. But the "basic" steps of coaching are to meet with your partner once every week or two, review your progress since your last session, and commit to taking constant action towards your goals. Learning how to hold someone accountable is the just one of the first steps to successful coaching, but it's one of the most important.

How do I get started with pair coaching?

To get started with Noomii's pair coaching system, you and your coaching partner simply sign up for a free Noomii account. Once you're signed up, you each fill out your Wheel of Life using the simple Wheel of Life Wizard. The Wheel of Life gives you a "big picture" look at your life in several areas - Family, Health, Money, Love, Fun & Recreation, Career, Friends, and Spirituality. When that's done, you then create a few goals for each of these life areas. Once you and your friend have each completed these simple steps, you're ready to start pair coaching!

Do I need to find my own pair coaching partner or does Noomii set me up with someone?

Some of our users have requested a match making service and in response to that, in the short term, we have set up a Facebook group to help people connect. Feel free to post a message to the group to introduce yourself and request a partner. You'll need a Facebook account to use this service.

How does pair coaching work?

Every week, you and your partner meet for a coaching session. You can either meet in person or online. Start by choosing who gets to be the coach first. Assuming your partner is the coach first, you get to sit back and have your partner lead the conversation. Kick your feet up, close your laptop, and the let the creative life juices flow.

By following the instructions in the Noomii coaching agenda, your coach will ask you about your progress since last week and get you to commit to a new set of actions for the coming week. When you are done, switch roles and repeat the process.

Pair coaching seems pretty simple. Does it really work?

Yes! It works because it's simple. Pair Coaching is based on the simple idea that you're more likely to achieve your goals if you commit to a coaching partner to take steps each and every week towards your big goals. The key is to keep taking action, and this is achieved by the power of committing to your coaching partner.

Why does it work?

Pair Coaching works because it gets you to take a small amount of time - as little as 20 minutes a week - to plan your life out and commit to taking action. Each week when you meet with your coaching partner you review your commitments for the past week, discuss any issues or problems that came up, and create a new set of commitments for the coming week. This simple act of meeting every week and reviewing your progress is the single most important thing you can do to make your dreams a reality. Think about it - how many times have you said "I should get started on..." or "I really ought to...", but you never actually get started? With the help of your coaching partner, you will actually start to make progress on your big goals because you will have someone there to motivate you, support you, and hold you accountable to continually take action from week to week.

Can I have more than one pair coaching partner?

We currently only allow you to have one pair coaching partner at a time. You can change your partner simply be removing your existing partner and requesting a new one. We do, however, allow you to have as many professional life coaches as you like, in addition to your pair coaching parter.

How much does Noomii cost?

Noomii's pair coaching system is free to use for anyone. That means that we give you everything you need to start pair coaching with your partner, including instructions, videos, and our online goal management tools. If all you want to do is pair coach with a partner, you will not have to pay a cent. If you choose to hire a professional coach you will be charged by that coach at his or her own rate.

Is life coaching the same as therapy? How can you expect untrained individuals to provide effective psychological treatment for each other?

Whoa there! Life coaching and pair coaching are definitely not the same thing as therapy. Therapy is intended to help people overcome emotional or psychological disorders. Life coaching, on the other hand, is intended to help normal, healthy individuals achieve greater success, well-being, and happiness in their lives. Psychiatrists and psychotherapists are highly trained professionals who are licensed by the government to practice. Noomii in no way advocates that its users attempt to deliver therapeutic treatment to anyone. We strongly advise all of our users to seek professional advice if they have any doubts or concerns about the psychological health of themselves or their pair coaching partners.

Can pair coaching really replace a trained, certified, and experienced life coach?

Life coaching is a bit like playing a sport like soccer or basketball - it's easy to pick up the basics and start playing right away. But it takes years of experience to become a pro like Pele or Michael Jordan. We created Noomii's pair coaching system out of the desire to give people like you a chance to try life coaching before hiring a professional coach. Our hope is that you'll give it a try with a partner, then come back and hire a professional coach once you're ready to accelerate your coaching!

I am a professional coach. What can Noomii do for me?

Noomii's professional coach service allows you to list your coaching practice for viewing by thousands of Noomii users who are familiar with coaching and want to achieve more out of life. Find out more in our professional coach FAQ section.

I never got my registration email. Can you send me another one?

If you did not receive a registration email, first check your spam folder to see if the email went straight to spam. If it is not in your spam folder, simply click on the forgot password link. Enter in your email address and we will immediately send you another registration email.

Where can I find more information about goals?

Learn how to create and achieve your goals on the Goals help page.

Where can I find more information about the Wheel of Life?

Check out the Wheel of Life help page to learn how to create your own #{t 'wheel_of_life.title'-%>.

Where can I find more information on how to create my profile?

Learn how to create your profile on the Profile help page.

Where can I find more information about using Noomii to coach?

Check out the Coaching help page to learn how to use noomii to coach.

Where can I find more information about how to use the "My Partner" tab?

Find out why you should get a partner on the My Partner help page.