How to Increase Show-Up Rates on Your Discovery Calls
Have you ever had a client book a sales call, then just vanish? It’s frustrating. You’ve blocked out time and prepared, only to be left staring at an empty calendar slot. The solution isn’t in better sales scripts; it’s in using The Power of the Micro-Commitment Principle before the appointment even happens. You need to get them to invest a tiny bit of their energy first.
This is a smart, psychological strategy that ensures people show up for your calls ready to buy. By asking for one tiny, simple task, you gently prepare them for the bigger commitment of coaching. This strategy is often called "Love Bombing Before the Appointment" because you are flooding them with small hits of value and connection, making them feel good about moving forward.
This article shows you how to use this principle to skyrocket your show-up rates and ensure that every call you take is with a client who is ready to say "yes."
The Psychology of the Small Ask
The secret to getting a big commitment is to start with a very, very small one. This taps into a deep human need: the desire to be consistent. People want to see themselves as reliable, and once they do one small thing for you, their brain tells them they should follow through on the next big thing.
The Micro-Commitment Rule
You must apply The Power of the Micro-Commitment Principle by asking for the simplest, easiest task possible before the main appointment. This is the moment you change their status from a casual browser to an active participant.
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Leverage Consistency: Once a person agrees to a small, non-threatening request, they feel a psychological push to agree to a larger one, like showing up for your coaching call. They see themselves as someone who keeps their word, even on tiny things, which boosts their own self-respect.
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Minimal Effort: The task must be so easy that it requires almost no effort at all. This is not the time to test their dedication. It should take seconds—if it takes more than 60 seconds, it's too much. Sending a complex worksheet or a long reading assignment is too much work, and they will run away. Instead, send a short, fun video, a funny but relevant image, or a simple one-click action.
Your goal is to get their foot in the door with a smile. The task should provide a small, immediate spark of value or connection. For instance, send a one-minute video where you briefly thank them for booking and share a single, useful tip they can use right now. If it feels like homework, your show-up rate will drop instantly. This easy first step is a small investment of their time that makes them much more likely to show up for the full investment of your time. This tiny effort is the first bridge you build between them and your coaching process.
Track, Don't Guess
To make this system work, you need to know who is serious and who is not. You must use a link or tracking method to confirm the lead actually completes the micro-commitment. Don't waste your precious time on people who can't even click a button.
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Indicator of Intent: If you send a link to a resource, use a unique tracker to see if they clicked it. This data tells you exactly who is engaging with your pre-call material and who is just casually booking appointments without a real plan to show up. A good CRM (Customer Relationship Management) can automate this tracking, giving you a clear red or green light for lead quality. If they don't click, reschedule or cancel the call; they aren't ready.
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High Leverage: Expect show-up rates (hold rate) to increase to 80% once the initial micro-commitment is completed. This single number proves the value of this strategy. A dependable 80% show-up rate is a massive gain in efficiency. It means you can convert more clients without needing more new leads, simply by honoring the effort of those who take the small first step. You are rewarding commitment and avoiding tire-kickers. This simple tracking step is where you gain back hours of wasted time.
Building Momentum: The Sequential "Love Bomb"
Your goal is not just to get them to show up; it's to have them pre-sold before they even get on the call. You do this by gently building the commitment level over a few simple steps. This multi-step process makes them feel like they are already making progress, and quitting now would mean throwing away their effort.
The Three-Step Warm-Up
Once they complete the first easy click, you can start increasing the commitment level sequentially. This approach respects their time while building their mental investment in your process. It's a gentle slope, not a cliff jump.
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The Click (Micro-Commitment): The simplest step (e.g., clicking a link to a welcome video). This proves they are paying attention and are open to receiving value from you.
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The Goal (Small Commitment): Move to a brief, simple goal-setting sheet or a one-question survey ("What is the #1 thing you want to change in the next 90 days?"). This moves them from passive viewing to active thinking about their future. By writing it down, they own the problem and the potential solution.
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The Assessment (Medium Commitment): Only then, after the first two steps are complete, should you introduce a deeper-dive assessment or discovery form. The lead is already warmed up for the deeper work and will see this step as natural, not demanding. They are simply following the process they’ve already bought into.
By the third step, they have mentally invested time and effort in the process. This "Love Bombing Before the Appointment" approach gently prepares them for the sale. It frames your coaching as a serious, step-by-step process they've already started, making the transition to paying client feel logical. The depth of their pre-work directly matches their commitment level.
Achieving Pre-Sold Status
Your aim is to achieve pre-sold status by the time of the appointment through this multi-step pre-work process. You want them to show up with their notebook out, ready to talk about the next steps, not the first steps.
When a lead shows up having completed three steps, they have already invested their time, revealed their pain points, and agreed that your process is valuable. This means the meeting becomes less about convincing them and more about logistics and starting the work. Your conversation changes from "Can I help you?" to "How will we start?"
You will be talking to people who are mentally ready to buy because they have proven their commitment to themselves through their own actions. This structure ensures you spend your valuable time selling to people who are already convinced of your worth, making the final "yes" almost automatic.
This is the difference between being a pitcher and being a closer.
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