SmartMatch 2.0 Frequently Asked Questions
These are FAQs about SmartMatch 2.0, our intelligent coach-client matching program. For more general questions, please see our FAQs for Coaches.
How Does Noomii Match Coaches With Clients?
Noomii uses SmartMatch, our intelligent client–coach matching system, to connect motivated clients with the right coaches using smart technology and human insight.
Some clients don't want to scroll through hundreds of profiles. Instead, they complete a guided form sharing their goals, challenges, background, preferences, and budget. SmartMatch then identifies a small, highly relevant group of coaches—sometimes just one—who are the best possible fit.
Those coaches receive a warm introduction.
No cold outreach. No chasing. No guesswork.
Just a client who already wants help.
SmartMatch is available to Pro and Elite members.
What are the membership plans and pricing?
Pro Plan
$37/month or $447/year
- Listed in the Noomii Directory
- SmartMatch leads delivered to your inbox
- 30% commission on SmartMatch clients
- Pay commission only if you get hired
Elite Plan
$97/month or $1,164/year
Everything in Pro, plus:
- Priority SmartMatch opportunities
- Lower commission rate: 15%
- Full access to Noomii Sales Academy
- Built-in CRM, email, scheduling, and client tools
Pro gets you seen. Elite gets you chosen.
Why is SmartMatch different from other platforms?
Word of mouth is king.
SmartMatch is Noomii acting like the friend who says: "I know the perfect coach for you."
We handle the SEO, ads, filtering, and matching. You pay only after you get paid.
Cheeky math:
One client paying $350/month for six months = $2,100
That's already nearly double the cost of an Elite membership.
Even if you land zero clients, the included tools alone often exceed the cost:
- Email marketing tools: ~$40/month
- CRM software: ~$50/month
- Scheduling software: ~$15/month
That's $1,200+ per year if purchased separately.
With Elite, you're saving money before your first coaching call.
How does SmartMatch 2.0 work?
We don't do random.
SmartMatch 2.0 uses mandatory matching rules first, then scoring—so leads are more accurate and relevant than ever before.
Matching happens in this order:
-
Coaching Specialization (Required)
Business, career, executive, life, health, spiritual, holistic, and more.
If a client selects "business coach," only coaches who selected that specialization are considered.
-
Gender Preference (If Specified)
If a client requests a specific gender, only matching coaches are included.
-
Location Preference
Local, regional, or global availability is respected.
-
Tag Alignment (Scoring Layer)
Up to 15 focus tags (e.g., burnout, confidence, accountability, clarity).
The more overlap, the stronger the match.
-
Additional Factors
- Experience and credentials
- Budget alignment
- Urgency and session preferences
If specialization, gender, or location do not match, the coach is not included at all.
This is why SmartMatch 2.0 dramatically reduces "bad fit" leads.
What's the difference between Pro and Elite matching?
Pro Members
- Receive SmartMatch leads
- Algorithmic matching delivered by email
- 30% commission if hired
Elite Members
- Everything in Pro
- Priority SmartMatch visibility
- Lower commission at 15%
- Additional support and sales training
SmartMatch gets you seen. Elite gets you chosen.
What should I do when I get a SmartMatch lead?
Speed matters.
Clients may be matched with more than one coach. The coaches who respond fastest win.
Your playbook:
- Call immediately if a phone number is provided
- Leave a voicemail
- Send a personalized email referencing Noomii
- Suggest specific times
- Follow up with a short text
Use multiple touches, not one-and-done.
Noomii opens the door. You walk through it.
Elite members learn this follow-up system inside Noomii Sales Academy.
Am I automatically included in SmartMatch?
No.
- Paid plans are listed in the Directory and receive SmartMatch leads
- Only Pro and Elite members participate in SmartMatch
When you join Pro or Elite, we:
- Complete onboarding
- Learn your specialties and ideal clients
- Align your profile so matches actually fit
What are the fees by membership tier?
- Directory clients: 0% commission
-
SmartMatch clients:
- Pro: 30%
- Elite: 15%
You pay only when you get paid.
Example:
Elite coach lands one client at $350/month for six months = $2,100
15% commission = $315
Coach keeps $1,785, which already covers the Elite membership.
Why are there fees?
Many platforms charge 30–50% and give you nothing but a name.
Noomii:
- Pro: 30%
- Elite: 15%
- Includes marketing, matching, and tools
- No pay-per-lead, no pay-per-click
If you don't land a client, you don't pay.
How many SmartMatch leads will I get?
On average: 1–2 per month
Sometimes none, sometimes more.
Volume depends on:
- Niche
- Pricing
- Profile quality
- Market demand
One strong Elite match often pays for your entire year.
Why does onboarding matter?
SmartMatch is not one-size-fits-all.
Onboarding gives our matching team and system the information needed to connect you with the right clients, not just more clients.
You can also record an audio interview so clients hear your voice and style—this increases clicks and responses.
How can I get SmartMatches?
- Upgrade to Pro ($37/month or $447/year) or Elite ($97/month or $1,164/year)
- Complete onboarding
- Agree to the SmartMatch Terms
If you're currently a free Hobbyist member, email support@noomii.com to upgrade.
Need more help?
Contact customer support at support@noomii.com